Activity Type and Sub-type definitions

Activity Types and Sub-types are part of the required fields for creating a new Activity, for a detail description of how to create an Activity please see How to Create Activities. Each Activity Type is shown with it's Sub-Types.


Activity Type

SubType

Definition

Phone Call

Inbound

A phone call (or video call) received by the Rep. 

Outbound (Default)

A phone call (or video call) placed by the Rep

 Email

Inbound

An email message received by the Rep.

Outbound (Default)

An email message sent by the Rep.

Group Mail

An email sent by the Rep to a group of Ministry Partners (e.g., sent to the Rep’s entire caseload or a sub-set of their caseload).

Mail

Letter (Default)

Mail, specifically a letter (e.g., introductory letter) sent from a Rep.

Card

A card (e.g., commitment card, postcard) from a Rep.

Materials

Packages or materials other than regular postal mail sent from a Rep.

Inbound

Any physical postal mail sent to the Rep.

Group Mail

Postal mail sent by the Rep to a group of Ministry Partners.

In-Person Visit

First Visit

The first time a Rep makes an in-person visit with a Ministry Partner.

Second Visit

The second time a Rep makes an in-person visit with a Ministry Partner.

Visit (Default)

Subsequent times a Rep makes an in-person visit with a Ministry Partner.

Text

Inbound

A text message received by a Rep.

Outbound (Default)

A text message sent by a Rep.

Group Text

A text message sent by the Rep to a group of Ministry Partners (e.g., sent to the Rep’s entire caseload or a sub-set of their caseload).

Event (DISCONTINUED)

Vision Trip (Default)

A trip led by a Rep or ministry leader to cast vision for a ministry opportunity.

Banquet

A banquet (e.g., fellowship dinner).

Camp

A camp (e.g., AIA Sports Camp)

Conference

A large ministry equipping/training conference (e.g., Weekend to Remember, Winter Conferences, Cru Staff Conference, etc.).

Summit/Briefing

A large ministry fund development summit or briefing event.

Packing

A packing event (e.g., Boxes/Bags of Love, Mission Packing Project, Seeds)

Rep Trip

A trip sponsored by a Rep (e.g., a mission trip, etc.).

Retreat

A retreat hosted by a Rep or Ministry Leader

Partner Hosted

An event hosted by a Partner, often for a small group (e.g. a small dessert).

Webinar

An event attended via video conference instead of in-person.

To Do

To Do

A task (future or past) that a Rep conducts.

Appointment

Appointment

This Activity Type signifies that the Activity originated from the Rep’s Google calendar.